Black Box Computers
Scaling Solutions, Building Futures
Our Services
Black Box Computers is not your average computer repair shop. Starting as a home support firm, we now assist businesses and home clients nationwide. We handle all IT and digital infrastructure needs, from low-voltage cabling and initial setup to maintenance and support. As our clients grow, we offer cost-effective and flexible outsourced IT solutions instead of building an in-house department. For home clients, we have extensive experience with Control4, smart home systems, smart security, and custom solutions, ensuring your home operates smoothly.
Networking Infrastructure
We design, implement, and manage the critical network backbone ensuring your business runs securely and efficiently. Our services guarantee unrivaled reliability with 99.99% uptime, while integrating next-generation security to protect your data. We build scalable, future-proof networks that grow seamlessly with your business.
Telecommunication Upgrades
We modernize your core communication systems, implementing everything from VoIP to unified communication (UC) platforms. This ensures cost-effective calling, mobile flexibility, and enhanced collaboration tools for your entire organization. Our focus is on seamless migration, guaranteeing your communication infrastructure is always reliable, professional, and future-ready.
Hardware Improvements
We upgrade your critical operating hardware, including servers, workstations, and endpoint devices. This eliminates bottlenecks, significantly improving speed, efficiency, and data security. Our service ensures your team has reliable, up-to-date technology to maximize productivity and keep pace with business demands.
We are proud to work with 450+ of local and national businesses!
About Our Company
Established in 2004 by Kevin Ashurst, Black Box Computers has evolved into the premier provider of IT services and digital infrastructure in Northern Arizona and beyond. Originally just an IT Infrastructure specialist, the company now serves all digital and IT-related infrastructure, from data recovery and fiber-optic cabling to networking and software.
Our Service Partners
Reliable
3CX ensures your lines remain open with built-in redundancy and automated failover capabilities. By utilizing advanced SRTP and TLS encryption alongside real-time system monitoring, the platform mitigates downtime risks and protects sensitive data. This proactive architecture allows for instant recovery during network interruptions, providing a stable foundation that maintains constant connectivity for both staff and customers.
Scalable
3CX is built to adapt, moving away from restrictive per-user licensing in favor of a model based on simultaneous call capacity. This structure allows large-scale operations to add hundreds of new extensions or mobile endpoints without incurring additional software costs, making it ideal for rapidly expanding properties. Whether managing a single location or a global network of sites, the system centralizes control into a unified dashboard that scales effortlessly alongside your physical infrastructure.
Easy To Use
3CX offers an intuitive interface that simplifies complex routing and management tasks. The system integrates seamlessly with existing Property Management Systems (PMS) and CRMs to automate administrative workflows like room status updates and personalized greetings. With user-friendly web clients and mobile applications, staff can manage high call volumes and internal coordination with minimal training, leading to higher efficiency and better service delivery.
Compatibility
3CX eliminates the need for expensive, proprietary hardware and allows you to leverage your existing infrastructure. You can modernize your communications back-end while retaining legacy analog room phones through simple gateways, or choose from a wide array of industry-leading IP desk phones and intercoms. This hardware-agnostic approach extends to your hosting environment, giving you the freedom to deploy on-premise, in a private cloud, or as a fully managed service.
High Quality Internet
Sparklight ensures your business remains online with high-capacity bandwidth delivering dedicated speeds up to 1 Gbps. By utilizing a fiber-rich network architecture alongside a 99.9% uptime guarantee, the infrastructure mitigates latency risks and eliminates costly operational bottlenecks. This high-performance connectivity allows for seamless handling of data-intensive workloads, providing a robust digital foundation that maintains constant, high-speed access for all network users.
TV Streaming Solution
Sparklight streamlines your entertainment delivery by integrating high-speed internet with advanced TV streaming capabilities into a unified network ecosystem. By utilizing strategic service bundling, the platform mitigates the high costs and hardware redundancies associated with traditional cable infrastructures. This streamlined deployment allows for immediate access to live and on-demand content, providing an efficient, cloud-based media solution that optimizes entertainment delivery while reducing overall operational expenses.
Secure & Dedicated Support
Sparklight safeguards your digital assets with built-in cloud security protocols and automated system backups. By utilizing advanced web-filtering configurations alongside continuous data redundancy, the platform mitigates cyber threat risks and protects sensitive enterprise information. This proactive security architecture allows for instant recovery during unexpected network vulnerabilities, providing a fortified digital environment that maintains continuous, protected access for both staff and clients.
Customizable Licensing Options
Corporate efficiency starts with smart budgeting. We specialize in tailoring Microsoft 365 licensing structures to align perfectly with your organizational architecture. Instead of rigid, off-the-shelf bundles, we ensure you only invest in the specific tools and seats your workforce actually utilizes, optimizing your software spend from day one.
Centralized Management
Delegated oversight means zero downtime. Black Box Computers serves as your proactive command center, continuously monitoring your Microsoft 365 environment and standing on call to resolve issues quickly. By offloading system administration and troubleshooting to our experts, your internal teams remain uninterrupted and focused on high-value initiatives.
Cyber Security Options
In the modern corporate landscape, security is non-negotiable. Our Microsoft 365 deployments leverage sophisticated, built-in security frameworks—including multi-factor authentication, advanced threat protection, and strict data loss prevention policies. We safeguard your intellectual property and confidential corporate data against evolving global threats without compromising user productivity.
Customized To Your Needs
We architect bespoke Adobe licensing frameworks that perfectly align with your multi-departmental requirements. Whether you need specialized design suites for your marketing team or document management tools for your legal department, we ensure your workforce has the exact applications they need to execute flawlessly.
Competitive Pricing
Leveraging our strategic partnership with Adobe, Black Box Computers secures aggressive, volume-driven pricing structures that are unavailable through standard retail channels. We help you consolidate your creative spend, predictability forecast IT budgets, and achieve a significantly higher return on your technology investment.
Scalable Structure
Our Unify solutions offer dynamic scalability, allowing your corporation to effortlessly add users, integrate new branches, or expand capacity on demand. From mid-sized corporate offices to expansive multi-national enterprises, we design a communication framework that adapts perfectly to your shifting organizational footprint.
Seamless Integrations
Black Box Computers expertly integrates Unify platforms directly into your existing corporate infrastructure—including your CRM, ERP, and Microsoft 365 suites. By creating a unified digital workspace, we eliminate friction for your workforce, streamline data sharing, and significantly boost operational productivity across all departments.
Built in Cybersecurity
Unify solutions come engineered with native, top-tier security protocols—including end-to-end encryption, secure voice/data streams, and stringent access controls. Backed by Black Box Computers’ oversight, your confidential corporate discussions, intellectual property, and internal data remain completely shielded from external threats.
Customized License Packaging
We design bespoke Google Workspace licensing structures that map directly to your workforce’s needs. By avoiding rigid, one-size-fits-all bundles, Black Box Computers ensures your enterprise only invests in the exact features, storage, and tiers your teams require to succeed.
Cyber Security & Data Backup
Our Google Workspace deployments leverage Google’s world-class, built-in threat defenses including advanced phishing protection and zero-trust access controls. Furthermore, Black Box Computers layers in automated, redundant backup solutions, ensuring your proprietary data, emails, and drive repositories are permanently archived and instantly recoverable.
Competitive Pricing
Leveraging our partner network, Black Box Computers secures aggressive, volume-optimized pricing for Google Workspace that maximizes your IT budget. We provide clear, predictable cost forecasting and eliminate hidden overhead, delivering an exceptionally high return on your cloud investment.