Black Box Computers
Scaling Solutions, Building Futures
Our Services
Black Box Computers is not your average computer repair shop. Starting as a home support firm, we now assist businesses and home clients nationwide. We handle all IT and digital infrastructure needs, from low-voltage cabling and initial setup to maintenance and support. As our clients grow, we offer cost-effective and flexible outsourced IT solutions instead of building an in-house department. For home clients, we have extensive experience with Control4, smart home systems, smart security, and custom solutions, ensuring your home operates smoothly.
Networking Infrastructure
We design, implement, and manage the critical network backbone ensuring your business runs securely and efficiently. Our services guarantee unrivaled reliability with 99.99% uptime, while integrating next-generation security to protect your data. We build scalable, future-proof networks that grow seamlessly with your business.
Telecommunication Upgrades
We modernize your core communication systems, implementing everything from VoIP to unified communication (UC) platforms. This ensures cost-effective calling, mobile flexibility, and enhanced collaboration tools for your entire organization. Our focus is on seamless migration, guaranteeing your communication infrastructure is always reliable, professional, and future-ready.
Hardware Improvements
We upgrade your critical operating hardware, including servers, workstations, and endpoint devices. This eliminates bottlenecks, significantly improving speed, efficiency, and data security. Our service ensures your team has reliable, up-to-date technology to maximize productivity and keep pace with business demands.
About Our Company
Established in 2004 by Kevin Ashurst, Black Box Computers has evolved into the premier provider of IT services and digital infrastructure in Northern Arizona and beyond. Originally just an IT Infrastructure specialist, the company now serves all digital and IT-related infrastructure, from data recovery and fiber-optic cabling to networking and software.
Our Service Partners
Reliable
3CX ensures your lines remain open with built-in redundancy and automated failover capabilities. By utilizing advanced SRTP and TLS encryption alongside real-time system monitoring, the platform mitigates downtime risks and protects sensitive data. This proactive architecture allows for instant recovery during network interruptions, providing a stable foundation that maintains constant connectivity for both staff and customers.
Scalable
3CX is built to adapt, moving away from restrictive per-user licensing in favor of a model based on simultaneous call capacity. This structure allows large-scale operations to add hundreds of new extensions or mobile endpoints without incurring additional software costs, making it ideal for rapidly expanding properties. Whether managing a single location or a global network of sites, the system centralizes control into a unified dashboard that scales effortlessly alongside your physical infrastructure.
Easy To Use
3CX offers an intuitive interface that simplifies complex routing and management tasks. The system integrates seamlessly with existing Property Management Systems (PMS) and CRMs to automate administrative workflows like room status updates and personalized greetings. With user-friendly web clients and mobile applications, staff can manage high call volumes and internal coordination with minimal training, leading to higher efficiency and better service delivery.
Compatibility
3CX eliminates the need for expensive, proprietary hardware and allows you to leverage your existing infrastructure. You can modernize your communications back-end while retaining legacy analog room phones through simple gateways, or choose from a wide array of industry-leading IP desk phones and intercoms. This hardware-agnostic approach extends to your hosting environment, giving you the freedom to deploy on-premise, in a private cloud, or as a fully managed service.
High Quality Internet
Sparklight ensures your business remains online with high-capacity bandwidth delivering dedicated speeds up to 1 Gbps. By utilizing a fiber-rich network architecture alongside a 99.9% uptime guarantee, the infrastructure mitigates latency risks and eliminates costly operational bottlenecks. This high-performance connectivity allows for seamless handling of data-intensive workloads, providing a robust digital foundation that maintains constant, high-speed access for all network users.
TV Streaming Solution
Sparklight streamlines your entertainment delivery by integrating high-speed internet with advanced TV streaming capabilities into a unified network ecosystem. By utilizing strategic service bundling, the platform mitigates the high costs and hardware redundancies associated with traditional cable infrastructures. This streamlined deployment allows for immediate access to live and on-demand content, providing an efficient, cloud-based media solution that optimizes entertainment delivery while reducing overall operational expenses.
Secure & Dedicated Support
Sparklight safeguards your digital assets with built-in cloud security protocols and automated system backups. By utilizing advanced web-filtering configurations alongside continuous data redundancy, the platform mitigates cyber threat risks and protects sensitive enterprise information. This proactive security architecture allows for instant recovery during unexpected network vulnerabilities, providing a fortified digital environment that maintains continuous, protected access for both staff and clients.